Privacy Policy

Last updated: July 9, 2026

1. Introduction

Vidmomo ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation platform at vidmomo.com and app.vidmomo.com (the "Service").

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you sign in via Google OAuth, we receive your name, email address, and profile picture from Google.
  • Payment Information: Payment transactions are processed by PayPal. We do not store your credit card numbers or PayPal credentials. We retain transaction records (amounts, timestamps, order IDs) for accounting purposes.
  • User Content: Text prompts and images you provide for video generation, and the resulting generated videos.

2.2 Information Collected Automatically

  • Device & Browser Info: IP address, browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, features used, timestamps, generation history, and click patterns.
  • Cookies & Sessions: We use session cookies to maintain authentication state and preferences. See Section 7 for details.
  • Referral Data: URL parameters (UTM source, gclid) used to understand traffic sources for marketing attribution.

3. How We Use Your Information

  • Service Delivery: To process your video generation requests, manage your account, and provide customer support.
  • Payment Processing: To process credit purchases, track balances, and handle refunds for failed generations.
  • Service Improvement: To analyze usage patterns, improve AI model quality, and enhance user experience.
  • Security: To detect fraud, prevent abuse (e.g., rate limiting), and protect the integrity of the Service.
  • Communication: To send service-related notifications, security alerts, and important updates. We will not send marketing emails without your consent.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • AI Service Providers: Your text prompts and images are sent to third-party AI APIs for video generation. These inputs are processed in real-time and not stored by the AI provider beyond the generation session.
  • Payment Processors: PayPal processes your payments under their own privacy policy.
  • Analytics: We may use anonymized, aggregated data for analytics purposes.
  • Legal Requirements: We may disclose information if required by law, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.

5. Data Retention

  • Account Data: Retained for the duration of your account's existence, plus 30 days after deletion request.
  • Generated Videos: Stored as long as your account is active. Videos are hosted via third-party CDN services.
  • Transaction Records: Retained for up to 7 years for tax and accounting compliance.
  • Log Data: Server logs are retained for up to 90 days.
  • Anonymized Data: May be retained indefinitely for analytics and service improvement.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • HTTPS/TLS encryption for all data in transit.
  • Encrypted database connections.
  • Regular security audits and vulnerability assessments.
  • Access controls limiting employee access to personal data on a need-to-know basis.
  • Session-based authentication with secure cookie handling.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Cookies and Tracking

  • Essential Cookies: Session cookies required for authentication, CSRF protection, and basic Service functionality. These cannot be disabled.
  • Functional Cookies: Remember user preferences (e.g., theme, language).
  • Analytics Cookies: Help us understand how users interact with the Service (page views, feature usage).

We do not use third-party advertising cookies or cross-site tracking.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal retention requirements).
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for certain purposes.
  • Restriction: Request limitation of processing under certain circumstances.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

9. International Data Transfers

Your data may be processed and stored in servers located outside your country of residence. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

10. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

The Service may contain links to third-party websites or services (e.g., Google, PayPal). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy. For significant changes, we may notify you via the Service interface or email.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: www.vidmomo.com